Smarter Patient Communications
for GP Practices

CareComms handles the routine — newsletters, reminders, patient queries — automatically. So your team can focus on the patients who actually need them.

Request a Free Demo

No IT integration required. Up and running in 7 days.

40-60%
of GP calls are routine admin — none need a clinician
300-400
calls per day for a typical 10,000-patient practice
£216
cost of every missed appointment to the NHS

The Problem We Solve

GP practices across Northern Ireland are under enormous administrative pressure. Phone queues are persistent, staff time is stretched, and patients are frustrated — all because routine communications still rely on humans.

CareComms changes that. It sits in the communications layer between your practice and your patients — handling the routine automatically, 24 hours a day, with no clinical involvement and no IT work from your side.

What CareComms Does

AI Newsletter Generator

Your team answers 4 questions. CareComms writes, formats and sends a professional patient newsletter automatically. No more hours in Word or Canva.

Smart Patient Segmentation

Diabetic patients get their review reminder. Students get the address update. Elderly patients get the heatwave advice. Everyone gets what is relevant to them.

Automated Broadcast Alerts

Bank holiday closures, urgent health campaigns, appointment availability — pushed to patients automatically before they call or arrive at a closed surgery.

Two-Way Patient Messaging

Replace your DoNotReply address. Patients reply and get useful answers automatically — prescription status, opening hours, fit note queries — without reaching reception.

The Financial Case

SavingConservative EstimateAnnual Value
Admin call deflection (30%)90 calls/day at £3 per call£67,500
DNA reduction (10% fewer missed appts)~5 appointments per week£5,600+
Staff time recovered1+ hour per day£4,000+
Total Annual Saving (Conservative)£77,000+

Pilot Pricing

6-month founding practice partner programme

£299
per month

Annual cost £3,588 — against a conservative saving of £77,000+

Ready to Talk?

We are working with a small number of GP practices in Northern Ireland as founding partners. If you would like to see CareComms in action, we would love to hear from you.

Get in Touch hello@carecomms.co.uk